Terms of Service

Last updated on April 21, 2025

1. Introduction

These Terms of Service ("Terms") govern your use of EventZen.ai, the conversational AI platform for event engagement (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

2. Eligibility

To use the Service, you must be at least 18 years old or of legal age to form a binding contract in your jurisdiction. If you are under 18, you may use the Service only with the supervision of a parent or guardian. By using the Service, you represent that you meet these eligibility requirements.

3. Account Registration & Security

To access certain features of the Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain and promptly update your information as necessary.
  • Keep your login credentials secure and confidential.
  • Be responsible for all activities that occur under your account.

EventZen is not liable for any unauthorized use of your account.

4. Use of the Service

EventZen grants you a limited, non-exclusive, non-transferable, and revocable license to use the Service for personal or business event engagement, subject to compliance with these Terms. Any unauthorized use of the Service may result in termination of your access.

5. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful, fraudulent, or deceptive activities.
  • Disrupt, damage, or impair the Service's operation or security.
  • Access or attempt to access non-public areas of the Service.
  • Reverse engineer, decompile, or modify any part of the Service.
  • Use automated scripts, bots, or similar means to interact with the Service.

EventZen reserves the right to suspend or terminate accounts violating these provisions.

6. Fraudulent Activity & Consequences

EventZen employs measures to detect and prevent fraudulent activity. Users are prohibited from engaging in any deceptive actions, including but not limited to:

  • Submitting false information.
  • Engaging in spamming, phishing, or identity fraud.
  • Manipulating survey responses or event interactions for personal gain.

If fraud is detected, EventZen reserves the right to suspend or terminate the offending account and report fraudulent activity to relevant authorities.

7. Intellectual Property

All intellectual property rights in the Service, including design, text, graphics, logos, and software, are owned by EventZen or its licensors. You may not reproduce, distribute, modify, or create derivative works of these materials without written permission.

8. Privacy Policy

Your use of the Service is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

9. Disclaimers & Limitation of Liability

9.1 Disclaimers:

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. EventZen does not guarantee that the Service will be uninterrupted, error-free, or meet your expectations.

9.2 Limitation of Liability:

To the maximum extent permitted by law, EventZen shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. In no event shall EventZen's total liability exceed the amount paid by you for using the Service.

10. Changes to the Terms

EventZen reserves the right to modify these Terms at any time. Any changes will be posted on the Service, and your continued use after such changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed under the laws of the Province of Ontario, without regard to its conflict of law principles.

12. Contact Information

If you have any questions regarding these Terms, please contact us at contact@eventzen.ai.