Privacy Policy

Last updated on April 21, 2025

Introduction

At EventZen your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information.

Data Collection

EventZen and our AI Event Concierges collect a range of personal data directly from users through interactions, including but not limited to:

  • Names
  • Email addresses
  • Phone numbers
  • Professional information
  • Personal preferences such as dietary requests
  • Any other information you choose to provide during interactions.

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, or religious beliefs. However, if you choose to share this information, it may be collected as part of our interactions.

Data Usage

The personal data collected is used to:

  • Make your attendance at the event you are attending more personal, more engaging, more relevant.
  • Improve our services.
  • Provide the event's host (our client) with relevant, timely information they can act on to make your attendance at their event a success as well as do relevant post event follow-up.

Third-Party Services

EventZen uses third-party services, including OpenAI and Anthropic, for data processing and storage. These partners are essential to providing our service and are bound by strict confidentiality obligations.

Data Sharing

Information you share with us may be provided with the event host. The goal is to help them make the most of your attendance at their event.

Some of your data may be shared with third parties if it furthers the goal of maximizing your experience at the event.

Data Retention

We retain user data for two years after your last interaction with EventZen. If you wish to delete your data before this period, you may request deletion by emailing contact@eventzen.ai.

Data Deletion and Anonymization

To delete or anonymize your data, please contact us at contact@eventzen.ai. We will process your request promptly.

Security Measures

We implement robust security measures, using standard technologies and practices to protect your data from unauthorized access, disclosure, alteration, or destruction.

Data Breaches

In the event of a data breach or security incident, we will respond promptly using robust and standard procedures to mitigate any impact.

International Data Transfers

EventZen may transfer your data internationally as part of our service. We employ robust, standard security measures to ensure your data is protected during these transfers.

User Rights

You have the right to access, correct, delete, or object to the processing of your personal data. To exercise these rights, please contact us at contact@eventzen.ai.

Changes to This Policy

We may update this Privacy Policy from time to time.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at contact@eventzen.ai.